# Subnex > Subnex designs and deploys practical AI automation systems for customer conversations, lead operations, content workflows, and internal processes. Subnex IT is an English-language AI automation consultancy based in Bangladesh and working with businesses worldwide. Projects begin with a workflow review and a written scope. ## Public pages - [Subnex — AI Automation](https://subnexit.com/): Overview, Messenger-style customer support example, workflow explanations, engagement models, and FAQ. - [AI Automation Services](https://subnexit.com/services): Customer conversations, lead operations, social engagement, content operations, and custom workflows. - [About Subnex](https://subnexit.com/about): Business approach, operating principles, human oversight, and the developer credit. - [Contact Subnex](https://subnexit.com/contact): Request a workflow review or contact Subnex by email or WhatsApp. - [MD Shaharear — Developer Behind Subnex](https://subnexit.com/shaharear): Concise developer profile, real portrait, expertise, appreciation, and official portfolio link. - [Privacy Policy](https://subnexit.com/privacy-policy): Inquiry data, service providers, cookies, retention, security, and privacy requests. - [Terms of Service](https://subnexit.com/terms-of-service): Website use, proposals, scope, delivery, fees, AI review, third-party services, and ownership. ## Services - AI conversation systems: Useful, controlled conversations across customer-facing channels. - Lead operations: A clear path from new inquiry to responsible follow-up. - Social engagement: Faster handling for comments and messages, with boundaries. - Content operations: Repeatable content movement from brief to publication. - Custom operations: Connected workflows designed for your specific process. ## How engagements work 1. Discover: Map the workflow, bottlenecks, systems, risks, and measurable success criteria. 2. Design: Define the AI behavior, data flow, guardrails, approvals, and fallback paths. 3. Build & validate: Connect systems, test real scenarios, and review edge cases with your team. 4. Launch & improve: Deploy, monitor outcomes, and refine the system as your operation evolves. Engagement models describe project complexity, not subscription plans or fixed prices. Scope, timeline, deliverables, provider costs, and support are confirmed in the project agreement. ## Context - The hero conversation uses a fictional sample product to illustrate an AI support workflow. It is not a live chat, inventory listing, or offer to sell that product. - The site has no public product catalog, cart, checkout, subscription purchase, or customer account flow. - AI behavior depends on approved business information, connected systems, permissions, and human-review boundaries. Outcomes and delivery dates are not guaranteed by the website. - MD Shaharear developed the Subnex website. His public profile is https://subnexit.com/shaharear; his official portfolio is https://shaharear.com.bd/. ## Contact - Email: hello@subnexit.com - Phone: +880 1323-019182 - WhatsApp: https://wa.me/8801323019182 - Workflow review: https://subnexit.com/contact ## Additional resources - [Full public business reference](https://subnexit.com/llms-full.txt): Expanded services, process, deliverables, and frequently asked questions. - [XML sitemap](https://subnexit.com/sitemap.xml): Canonical indexable public pages and reviewed content dates. - [Robots rules](https://subnexit.com/robots.txt): Crawl rules and sitemap location. Public content reviewed: 2026-10-24. The relevant policy and project agreement govern legal and project-specific matters.